ePayService MasterCard® replenishment for the period from 15:00 (CET), 5 January 2018 till 10:00 (CET), 8 January 2018

Dear users,

Please kindly be informed that for the period from 15:00 (CET), 5 January 2018 till 10:00 (CET), 8 January 2017 ePayService cards replenishment option will be unavailable due to system maintenance conduction.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for the inconvenience caused.

ePayService Support Team

Schedule of work during public holidays from December 30, 2017 to January 9, 2018

Support Team
• From December 30, 2017 to January 1, 2018 – days-off.
• Since January 2, 2018 – normal operation.

Processing of incoming transfers
• From December 30, 2017 to January 2, 2018 – days-off.
• From January 3, 2018 – normal operation, incoming transfers will be credited as usual.

Because of the public holidays, the schedule of work for some banks and the processing of incoming transfers might be changed.

Processing of Outgoing transfers
• Outgoing transfers created on December 29, 10:00 AM (CET) will be processed on January 3, 2018.
• From December 30, 2017 to January 2, 2018 – days-off.
• From January 3, 2018 – normal operation, applications will be processed as usual.

Because of the public holidays, the schedule of work for some banks and the processing of outgoing transfers might be changed.

Checks processing, for checks issued in the name of MTACC Inc
• From December 30, 2017 to January 2, 2018 – days-off.
• Since January 3, 2018 – normal operation.

Work of the correspondence center in Russia (the city of St. Petersburg)
• From December 30, 2017 to January 8, 2018 – days-off, the center doesn’t accept incoming correspondence.
• From January 9, 2018 – normal operation.

Work of the correspondence center in Ukraine (the city of Kiev)
• From December 30, 2017 to January 1, 2018 – days-off, incoming correspondence is not accepted.
• From January 2 to 7, 2018 – normal operation.
• January 8, 2018 – a day-off, incoming correspondence is not accepted.
• From January 9, 2018 – normal operation.

Merry Christmas and Happy New Year!

ePayService MasterCard® replenishment for the period from 15:00 (CET), 22 December 2017 till 08:00 (CET), 25 December 2017

Dear users,

Please kindly be informed that for the period from 15:00 (CET), 22 December 2017 till 08:00 (CET), 25 December 2017 ePayService cards replenishment option will be unavailable due to system maintenance conduction.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for the inconvenience caused.

ePayService Support Team

The transfers to third-party VISA cards service is currently unavailable

Dear customers,

Due to technical problems on the side of our service provider, the service of outgoing transfers to third-party VISA cards is currently unavailable.

The timing of the resumption of the service is currently being specified.

Transfers to third-party MasterCard® cards are available without restrictions.

We apologize for any inconvenience caused,

ePayService Support Team

ePayService MasterCard replenishment for the period from 15:00 (CET), 15 December 2017 till 08:00 (CET), 18 December 2017

АDear users,

Please kindly be informed that for the period from 15:00 (CET), 15 December 2017 till 08:00 (CET), 18 December 2017 ePayService cards replenishment option will be unavailable due to system maintenance conduction.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for the inconvenience caused.

ePayService Support Team

ePayService MasterCard replenishment for the period from 15:00 (CET), 8 November 2017 till 08:00 (CET), 11 November 2017

Dear users,

Please kindly be informed that for the period from 15:00 (CET), 8 November 2017 till 08:00 (CET), 11 November 2017 ePayService cards replenishment option will be unavailable due to system maintenance conduction.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for the inconvenience caused.

ePayService Support Team

The procedure for charging the monthly fee for ePayServcie MasterCard from February 1, 2018

Dear Clients,

We received many questions about the upcoming changes in the maintenance of our cards. We are informing you the procedure of charging the monthly fee for the cards, the fees of which are introduced from February 1, 2018.

We remind you that starting from February 1, a monthly fee of USD cards will be $2.40 USD per month ($20 USD for a one-time payment for a year), and for EUR cards it will be €1.99 EUR per month (€15 EUR for a one-time payment for a year).

The procedure for charging the monthly fee for ePayServcie MasterCard will be as follows:

1. The monthly fee will be charged at the beginning of the next month, for the current month. For example, the monthly fee for February 2018, will be charged on March 1, 2018.

2. If during any calendar month there is any transaction (load funds / withdrawal / refund / payment and so on), the current monthly fee will be the charge. If there are no transactions, the monthly fee will not be charged, regardless of the number of months in which the card is with no transactions on it.

3. One-time payment for the year means you pay the monthly fee for the next 12 months.

4. The funds will be debited from EU-wallets in the currency in which you have a card.
If you still have questions about the cards maintenance, please contact us via Live Chat, email or via internal ticket system.

Sincerely yours,

The ePayService Team

Amendments of ePayService cards services terms

Dear clients,

Please kindly be informed that as from February 1, 2018 ePayService MasterCard plastic cards applicable fees and terms of services will be changed.

New terms for ePayService MasterCard cards in USD:

• Currency exchange (FX) – 2.40%
• ATM withdrawal fee – 2.40 USD
• Monthly fee – 2.40 USD per month (or 20 USD annual fee)

New terms for ePayService MasterCard in EUR:
• Currency exchange (FX) – 1.99%
• ATM withdrawal fee – 1.99 EUR
• Monthly fee – 1.99 EUR per month (or 15 EUR annual fee)

Would you like to benefit from better services terms, you can order ePayService MasterCard card in EUR currency – your card will be issued and delivered free of charge. You can have both cards (the plastic ones), one in USD and one in EUR, at the same time.

ePayService Team

Wire Transfers to bank accounts of third parties

Dear Customers!

We have started to provide a bank remittance service to third parties again! Now you are able to to make a wire transfer in EUR to external individuals or legal entity.

The list of countries where this service is allowed:
• Austria
• Belgium
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France