Hours of Operating during New Year holidays

Please kindly note about our operation during the New Year’s holidays. Holiday hours start Thursday, December 31, 2015 and continue through Sunday, January 10, 2016.

Customer support

Starting December 31, 2015 till January 10, 2016 the Customer support department will be closed.

Checks cashing by iCheck

All iChecks received after 6 PM (MSK) on December 30, 2015, will be processed on January 11, 2016.

Wire transfers and ACH/Direct Deposits

All Wire transfers and ACH transfers received after 12:00 PM (MSK) on December 31, 2015 will be processed on January 4, 2016.

All Wire transfers and ACH transfers, received between January 5, 2016 and January 7, 2016 will be processed on January 8, 2016.

Outgoing Wire transfers, ACH/Direct Deposit and checks.

The orders of outgoing payments (Wire transfer, ACH and checks), that are issued by customers after 12:00 PM (MSK) on December 31, 2015 will be processed on January 4, 2016.

From January 11, 2016 Customer support department, administration of payments Wire transfer, ACH and checks will resume the normal operation.