Архив рубрики ‘Technical maintenance’
Page 1 of 3 1 2 3
Viewing Options List View Grid View

Technical maintenance on May 3, from 2:30 PM to 3:30 PM (CET)

Dear customers,

Please kindly be informed that on May 3, from 2:30 PM to 3:30 PM (CET) the access to accounts on Online.ePayService will be temporary unavailable.

We apologize for any inconvenience caused.

Sincerely yours,

ePayService Team

The transfers to third-party MasterCard® cards service is currently unavailable

Due to technical problems on the side of our service provider, the service of outgoing transfers to third-party MasterCard® cards is currently unavailable.

The timing of the resumption of the service is currently being specified.

We apologise for any inconvenience caused,

Yours faithfully,

the ePayService Team

New date of restoring the card load option for USD cards

Dear customers,

Please kindly be informed that the date of restoring the card load option for USD card has been postponed from Thursday, March 1 to Monday, March 5.

All other services of the company, as well as operations with funds already loaded on the USD cards, will be made as standard.

We apologize for any inconvenience caused.

Yours faithfully,
the ePayService Team

Schedule of the card load service for ePayService cards from 02:00 PM, January 26 to 10:00 AM January 29 for Central European Time (CET)

Dear customers,

Please kindly be informed that from 02:00 PM, January 26 to 10 AM, January 29 for Central European Time (CET), due to technical maintenance the card load service for ePayService cards will be unavailable.

All other services of the company, as well as operations with funds already loaded on the cards will be made as normal.

We apologize for any inconvenience caused,

ePayService Support Team

Schedule of the card load service for ePayService cards from 02:00 PM, January 19 to 10:00 AM January 22 for Central European Time (CET)

Dear customers,

Please kindly be informed that from 02:00 PM, January 19 to 10 AM, January 22 for Central European Time (CET), due to technical maintenance the card load service for ePayService cards will be unavailable.

All other services of the company, as well as operations with funds already loaded on the cards will be made as normal.

We apologize for any inconvenience caused,

ePayService Support Team

Restore of the Virtual USD Cards load option

Dear customers,

Please kindly be informed that the Virtual USD cards load option has been fully restored.

The option of loading ePayService MasterCard® plastic cards in USD will be available on Monday, January 15.

All other services of the company, as well as operations with funds already loaded on USD cards are made in the standard conditions.

ePayService Support Team

The card load option for ePayService cards in EUR has been restored

Dear customers,

Please kindly be informed that the card load option for ePayService cards in EUR has been restored.

The technical maintenance with the card API is still taking place, the card load option for ePayService cards in USD will be available soon.

All other services of the company, as well as operations with funds already loaded on cards are being performed in the standard mode.

ePayService Support Team

Service announcement

Dear users,

We would like to inform you of the limited access to card load function due to the unexpected maintenance works on card API service caused by critical issues detected during last tests. We expect all services to be resumed within the 24-48 hours.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for any inconvenience caused.

ePayService Support Team

ePayService MasterCard® replenishment for the period from 15:00 (CET), 5 January 2018 till 10:00 (CET), 8 January 2018

Dear users,

Please kindly be informed that for the period from 15:00 (CET), 5 January 2018 till 10:00 (CET), 8 January 2017 ePayService cards replenishment option will be unavailable due to system maintenance conduction.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for the inconvenience caused.

ePayService Support Team

ePayService MasterCard® replenishment for the period from 15:00 (CET), 22 December 2017 till 08:00 (CET), 25 December 2017

Dear users,

Please kindly be informed that for the period from 15:00 (CET), 22 December 2017 till 08:00 (CET), 25 December 2017 ePayService cards replenishment option will be unavailable due to system maintenance conduction.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for the inconvenience caused.

ePayService Support Team

Page 1 of 3 1 2 3
Viewing Options List View Grid View