We received many questions about the upcoming changes in the maintenance of our cards. We are informing you the procedure of charging the monthly fee for the cards, the fees of which are introduced from February 1, 2018.
We remind you that starting from February 1, a monthly fee of USD cards will be $2.40 USD per month ($20 USD for a one-time payment for a year), and for EUR cards it will be €1.99 EUR per month (€15 EUR for a one-time payment for a year).
The procedure for charging the monthly fee for ePayServcie MasterCard will be as follows:
1. The monthly fee will be charged at the beginning of the next month, for the current month. For example, the monthly fee for February 2018, will be charged on March 1, 2018.
2. If during any calendar month there is any transaction (load funds / withdrawal / refund / payment and so on), the current monthly fee will be the charge. If there are no transactions, the monthly fee will not be charged, regardless of the number of months in which the card is with no transactions on it.
3. One-time payment for the year means you pay the monthly fee for the next 12 months.
4. The funds will be debited from EU-wallets in the currency in which you have a card.
If you still have questions about the cards maintenance, please contact us via Live Chat, email or via internal ticket system.
The ePayService Team