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The procedure for charging the monthly fee for ePayServcie MasterCard from February 1, 2018

Dear Clients,

We received many questions about the upcoming changes in the maintenance of our cards. We are informing you the procedure of charging the monthly fee for the cards, the fees of which are introduced from February 1, 2018.

We remind you that starting from February 1, a monthly fee of USD cards will be $2.40 USD per month ($20 USD for a one-time payment for a year), and for EUR cards it will be €1.99 EUR per month (€15 EUR for a one-time payment for a year).

The procedure for charging the monthly fee for ePayServcie MasterCard will be as follows:

1. The monthly fee will be charged at the beginning of the next month, for the current month. For example, the monthly fee for February 2018, will be charged on March 1, 2018.

2. If during any calendar month there is any transaction (load funds / withdrawal / refund / payment and so on), the current monthly fee will be the charge. If there are no transactions, the monthly fee will not be charged, regardless of the number of months in which the card is with no transactions on it.

3. One-time payment for the year means you pay the monthly fee for the next 12 months.

4. The funds will be debited from EU-wallets in the currency in which you have a card.
If you still have questions about the cards maintenance, please contact us via Live Chat, email or via internal ticket system.

Sincerely yours,

The ePayService Team

Amendments of ePayService cards services terms

Dear clients,

Please kindly be informed that as from February 1, 2018 ePayService MasterCard plastic cards applicable fees and terms of services will be changed.

New terms for ePayService MasterCard cards in USD:

• Currency exchange (FX) – 2.40%
• ATM withdrawal fee – 2.40 USD
• Monthly fee – 2.40 USD per month (or 20 USD annual fee)

New terms for ePayService MasterCard in EUR:
• Currency exchange (FX) – 1.99%
• ATM withdrawal fee – 1.99 EUR
• Monthly fee – 1.99 EUR per month (or 15 EUR annual fee)

Would you like to benefit from better services terms, you can order ePayService MasterCard card in EUR currency – your card will be issued and delivered free of charge. You can have both cards (the plastic ones), one in USD and one in EUR, at the same time.

ePayService Team

Increase of fees for outbound transfers to WebMoney (WMZ)

Dear clients,

Please kindly be informed that as from 22nd May 2017 new fees will apply for transfers from ePayService accounts to WebMoney (WMZ).

Transfer from ePayService account to WebMoney (WMZ)
1.5 %
– with protection code 1.5 %
– express transfer 1.5 % + 10 USD
– instant transfer to authorized WMZ wallet 2 % (min. 1 USD)

Fees for transfers from WebMoney (WMZ) to ePayService accounts will not be changed.

Remaining at your disposal,

ePayService Support Team

Increased fees for outbound Wire Transfers

Dear clients,

Please kindly be informed that as from 1st April 2017 ePayService fees for outbound Wire Transfer will be increased as follows:

• Outbound transfer to own account, USD – 45 USD

• Outbound transfer to own account, EUR – 30 EUR

• Outbound transfer in favor of legal entity, USD – 0,5% + 55 USD

• Outbound transfer in favor of legal entity, EUR – 0,5% + 40 EUR

Fees for inbound Wire Transfers to ePayService accounts will remain unchanged.

We would like to remind you of the public testing currently held for the new service of Bank Deposit in local currency. The above service bears lower fees and offers some significant advantages over traditional Wire Transfers via SWIFT:

1. Once made in local currency, the payment will be considered as domestic and processed by local providers, therefore, beneficiary of such payment is not required to have an account in foreign currency.

2. The payment will be submitted within 1 to 48 hours due to the fact, that no correspondent banking is involved.

3. Using domestic payments service, you can transfer funds to legal entities or individuals (including third party individuals) within 25 countries (list of the countries will continue to extend).

4. Domestic payment processing fee is lower than Wire Transfer fee for payments in EUR and USD. It varies from USD 20 to USD 40 depending on the country.

Remaining at your disposal,
ePayService Support Team

ePayService MasterCard Replacement Program

Dear customers and partners!

We are delighted to announce the completion of ePayService MasterCard updating program.

New Prepaid MasterCard ePayService cards issued within the period starting from the 1st of May 2016 are EMV-chipped and provide stronger transactions security. Furthermore, the card currency now has two basic options – USD and EUR.

By virtue of updated API our clients got a possibility of transferring funds from EMV-chipped card account back to ePayService account. Such a transaction can be submitted live at Online.ePayServices.

PIN-code for EMV-chipped card can now be changed through your account at Online.ePayServices, as well as at any ATM supporting EMV-technology.

And last but not least – no more monthly fee for the use of active card! Just as you wish us to do.

Our scheduled card replacement program commenced on the 1st of May 2016 and it is about to end. For the moment 80% of our clients have got their new cards. In case if you haven’t received your EMV-chipped card for some reason, please apply for the new Prepaid MasterCard ePayService card in USD or EUR currency using the page “My orders & Services” in your account at Online.ePayServices or contact our Support Team creating a ticket.

New card fees and limits:

• Card Issue – Free;

• Monthly Fee – Not Applicable;

• Annual Fee – Not Applicable;

• Card Load – Free;

• Daily Limit (load/withdrawal and purchases):

– up to 5,000 USD for the Standard Card;

– up to 10,000 USD for the Premium Card;

• ATM Withdrawal – 1.5 USD;

• Card Load Limit – 10 transactions per 24 hours;

• ATM Withdrawal Limit – per transaction – 3 000 USD;

• Withdrawal Transactions Limit:

– 15 for the Standard Card;

– 30 for the Premium Card;

• Balance Request at ATM – 0.50 USD;

• Declined Card Transaction (for any reason) – 0.50 USD;

• Standard Mail Delivery – FREE.

We wish you productive work.


Team ePayService

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