Архив рубрики ‘All news’

All news of our company

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Cessation of GBP check processing

Dear consumers and business customers!

From March 24 2016 ePayService will cease to accept bank checks issued in GBP (Great Britain pounds).

Bank checks issued in USD, EUR, CAD will continue to be accepted as normal.

We apologize for any inconvenience,

Support System, ePayService

Happy New Year 2016

Hours of Operating during New Year holidays

Please kindly note about our operation during the New Year’s holidays. Holiday hours start Thursday, December 31, 2015 and continue through Sunday, January 10, 2016.

Customer support

Starting December 31, 2015 till January 10, 2016 the Customer support department will be closed.

Checks cashing by iCheck

All iChecks received after 6 PM (MSK) on December 30, 2015, will be processed on January 11, 2016.

Wire transfers and ACH/Direct Deposits

All Wire transfers and ACH transfers received after 12:00 PM (MSK) on December 31, 2015 will be processed on January 4, 2016.

All Wire transfers and ACH transfers, received between January 5, 2016 and January 7, 2016 will be processed on January 8, 2016.

Outgoing Wire transfers, ACH/Direct Deposit and checks.

The orders of outgoing payments (Wire transfer, ACH and checks), that are issued by customers after 12:00 PM (MSK) on December 31, 2015 will be processed on January 4, 2016.

From January 11, 2016 Customer support department, administration of payments Wire transfer, ACH and checks will resume the normal operation.

iCheck limits are higher now!

Dear customers,

We are glad to tell you about the increasing of the limit of uploaded checks with iCheck option to $50 000!

The increasing of the limit is applied to the checks of all companies.

Please pay attention to what we are able to ask you the original of every check, that is uploaded with iCheck option.

We wish you a successful work!

Sincerely yours,

ePayService’s team

ePayService’s TOTP Authorization: comfortable and easy

Dear customers!

We are glad to present you the new authentication method for your accounts in Online.ePayService – TOTP (Time-based One-Time Password) token, that is able to download on every smartphone.

This protection mechanism is high-reliable, and is a great alternative of the SMS verification code method, and QR-code method.

How to download and use:

1) In “Profile” tab of your account in Online.ePayService choose the new authorization method: TOTP-token;

After that, you should download one of those applications:

• Google Authenticator (Android/iPhone)
• Duo Mobile (Android/iPhone)
• Authenticator (Windows Phone 7)

2) Scan the QR-code in the downloads of your profile using the application;

This QR-code you need to scan only once. You don’t have to scan this code later, to enter your account.

3) After the initialization, the application on your smartphone will start to generate a temporary one-time six-digit codes, every time you need to enter the account, or confirm the transactions.

The important information: TOTP application works offline!

Best regards,

ePayService Team

Happy New Year 2015!

From 1St of October 2014 all ACH/DirectDeposit, Wire Transfers and banking checks issued by individual third-parties will be not accepted

Dear ePayService Clients and Partners!

We hereby inform you starting October 1st 2014 ePayService will stop accepting the following bank payments: ACH / Direct Deposit, Wire Transfer and checks issued by third parties individuals only.

These new rules will not be applied to bank payments issued by ePayService «Personal» customers from their own banking accounts.

Please note starting October 1st 2013 all incoming payments sent by individual third parties will be returned back to the senders minus our standard commission processing fees.

All incoming bank payments ACH / Direct Deposit, Wire Transfer and bank checks issued by companies (legal entities) will be accepted as usual.

We apologize for any inconvenience this may cause.

Happy New Year 2014!

Merry Christmas 2014!

First stage of EU integration!

Dear Clients and Partners,

We are glad to announce that the ePayService payment system has started the first stage of its integration into the European market. Over the past 6 years of hard work we have built the bridge between the US and CIS countries in the field of international payments. We haven’t paid due attention to the European region though, so now we are going to change this for the better. Working within the frames of the European region will help us enhance the quality of our services and reduce the costs of international financial operations.

ePayService broadens the geography for your business online!

Therefore, from August 19, 2013 we introduce the new banking details for US bank transfers (ACH/DirectDeposit) and international money transfers (Wire Transfer) in USD and EUR.

We strongly suggest that you use the new details information for Wire Transfers and ACH/DirectDeposit from now on.

The new payment details will allow us to accept bank transfers in EUR with no further conversion required. In addition, it allows for faster US transfers recognition which will significantly reduce the number of unidentified payments.

The new payment details are available in your Online.ePayService account.

We would like to draw your attention that the banking details for ACH/DirectDeposit and international transfers in USD and EUR are different from now on.

Best regards,
ePayService Team

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