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Limited access to the system on 21th of January 2017 from 20:00pm till 21:00pm (GMT)

Dear customers and partners!

We would like to inform all the Online.ePayServices payment system Users of the limited access to the system due to the maintenance works handling on 21th of January 2017 from 20:00pm till 21:00pm (GMT).

Please kindly note that Card transactions will not be affected by the maintenance works and will be processed normally.

We apologize for any inconvenience caused.

Remaining at your disposal,
ePayService Support Team

Operating hours during New Year and Christmas holidays

Mail Collecting Point in Saint-Petersburg, Russia
• 30th December 2016 – reduced working hours, closes at 4p.m.
• From 31st December 2016 to 8th January 2017 – closed, incoming mail not to be received.
• 9th January 2017 – normal opening hours.

Mail Collecting Point in Kiev, Ukraine
• 31st December 2016, 1st and 2nd January 2017 – closed, incoming mail not to be received.
• 3rd, 4th, 5th, 6th January 2017 – normal opening hours.
• 7th, 8th, 9th January 2017 – closed, incoming mail not to be received.
• 10th January 2017 – normal opening hours.

Support Team
• From 31st December 2016 to 8th January 2017 – closed.
• 9th January 2017 – normal working hours.

iCheck and standard check cashing
• Checks received at Mail Collecting Points or uploaded through iCheck before 30th of December, 6p.m. (MSK), will be processed the same day.
• Checks received at Mail Collecting Points or uploaded through iCheck after 30th of December, 6p.m. (MSK), will be processed on 5th January 2017.
• From 9th January 2017 normal iCheck and standard check cashing procedure will be resumed.

Incoming Wire and ACH transfers crediting
• Incoming Wire and ACH transfers received before 30th of December, 12.00p.m. (MSK), will be credited the same day.
• Incoming Wire and ACH transfers received after 30th of December, 12.00p.m. (MSK), will be credited on 4th January 2017.
• 5th, 6th of January 2017 and as from 9th January 2017 normal incoming Wire and ACH crediting procedure will be resumed.

Outgoing Wire, ACH transfers and Checks
• Outgoing Wire, ACH transfers and Checks initiated by clients after 30th of December, 12.00p.m. (MSK), will be processed on 4th January 2017.
• 5th, 6th of January 2017 and as from 9th January 2017 normal outgoing Wire, ACH and Checks execution procedure will be resumed.

New User Agreement

Dear Users,

Please kindly be informed that as from 29th December 2016 new edition of the User Agreement will be in force. You can find the text of the new Agreement at link. (http://epayservices.com/en/user-agreement.pdf)

Best regards,

ePayService Team

Limited access to the system on 28th of October 2016 from 06:00am till 09:00am (GMT)

Dear customers and partners!

We would like to inform all the Online.ePayServices payment system Users of the limited access to the system due to the maintenance works handling on 28th of October 2016 from 06:00am till 09:00am (GMT).

Please kindly note that Card transactions, WebMoney and wire transfers, as well as checks encashment will not be affected by the maintenance works and will be processed normally.

We apologize for any inconvenience caused.

Remaining at your disposal,
ePayService Support Team

Limited access to the system on 26th of October 2016 from 17:00pm till 27th of October 2016 05:00am (GMT)

Dear customers and partners!

We would like to inform all the Online.Epayservices payment system Users of the limited access to the system due to the maintenance works handling on 26th of October 2016 from 17:00pm till 27th of October 2016 05:00am (GMT).

Please kindly note that Card transactions, WebMoney and wire transfers, as well as checks encashment will not be affected by the maintenance works and will be processed normally.

We apologize for any inconvenience caused.

Remaining at your disposal,

ePayService Support Team

Card processing site maintenance

Dear users,

Please kindly be informed that on Saturday, 15th October 2016, due to the card processing site maintenance, we are expecting some short-term network disconnections of ePayService MasterCard cards as well as ePayService MasterCard Virtual cards.
While disconnected the cards may not be replenished, used at POS terminals or ATMs, therefore, we would recommend you to carry out the above transactions if planned beforehand.

We apologize for any inconvenience caused.

Remaining at your disposal,
ePayService Support Team

Interim increase of terms for iCheck processing

Dear ePayService Users,

Please kindly be informed that the processing terms for the checks submitted through the iCheck service are temporary extended for the holiday period of October 11th to October 18th, 2016.

Within the above period the minimum iCheck processing time will be increased by 7 days.

As from 19th October 2016 iCheck procedures will be back to standard.

We apologize for any inconvenience caused.

Remaining at your disposal,
ePayService Support Team

Suspending the acceptance of the checks issued in currencies different from USD and checks in any currency issued by the banks outside US

Dear Users,

Please kindly be informed that as from 6th October 2016 ePayService payment system will suspend the acceptance of checks issued in a currency different from USD. Checks in CAD (Canadian Dollar), EUR (Euro) and other currencies different from USD (US Dollar) will temporarily not be accepted by the system, as well as checks in any currency issued by the banks outside US.

The above applies to all the checks issued on an individual or on an entity name including checks issued on the name of our company.

The acceptance procedure for US banks checks issued in USD currency will remain unchanged.

We apologize for any inconvenience caused.

Remaining at your disposal,
ePayService Support Team

Maintenance works on 16th of September 2016

Dear customers and partners!

We would like to inform all the Online.ePayServices payment system Users of the limited access to the system due to the maintenance works handling on 16th of September 2016 from 09:00am till 11:00am (GMT).

Please kindly note that Card transactions, WebMoney and wire transfers, as well as checks encashment will not be affected by the maintenance works and will be processed normally.

We apologize for any inconvenience caused.

Remaining at your disposal,

ePayService Support Team

Virtual Cards ePayService MasterCard Virtual

Dear customers and partners,

We are pleased to announce the startup of ePayService MasterCard Virtual cards issue as from the 1st of September 2016.

Virtual cards serve a purpose of being used for online payments. They do not require hard copy, therefore, they can be used straight away after the submission of the order.

There are two options of virtual cards available:

• Non-reloadable virtual card

The above card can be issued at nominal value from USD/EUR 10.00 to 3,500.00 or at other value of your choice. There is no reload option for this type of card.

One-time loaded virtual card will expire in 2 months after the date of its issue.

• Reloadable virtual card

The above card can be replenished multiple times prior its expiration date. This card will be valid for the period of 6 months after the date of issue.

Please visit this *page* to get familiar with the terms, conditions and applicable fees as well as to order a virtual card.

Remaining at your disposal,

ePayService Team

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