Dear customers,
Please kindly be informed that top-up of physical cards ePayService MasterCard® in USD has been restored.
You will have refunded the monthly service charge for your physical card in USD paid in July.
Kind regards,
Team ePayService
Author Archive
Top-up of ePayService Plastic USD cards is restored
Services of Cash Remittance and Bank transfers in local currency to Colombia have been restored!
Dear customers,
We are pleased to announce that services of Cash Remittance and Bank transfers in local currency to Colombia have been restored.
Cash Remittance
This option allows to withdraw funds by cash in COP at local offices of our partners in Colombia. Cash Remittance is more effective and faster option among others. Can be sent to third-party individuals.
Bank transfers in local currency
This type of payments leaves ePayService in EUR and gets funded in Colombian Peso. It can be sent to third-party individuals and companies. An average, it takes from a 1 hour up to 48 hours to get a transfer received.
Kind regards,
Team ePayService
Technical maintenance on this weekend
Dear customers,
Please kindly be informed that from Friday, Mar. 15, from 18.00 PM (CET) and to the end of weekend due to technical maintenance the access to some service functions and account sections may be temporary unavailable.
We apologise for any inconvenience caused.
Sincerely yours,
ePayService Team
Cash Remittance
Cash Remittance
We are pleased to announce that Cash Remittance service has successfully passed testing!
The fee and the limit:
Cash remittance:
→ 2% + 30 EUR
Daily limit:
→ 4500 EUR per 24 hours
PROs of Cash Remittance:
– It’s the most profitable among other types of payout
– Thanks to a large affiliates network, you can send Cash remittance transfers worldwide
– Cash Remittance can be sent to third party individuals
– To get cash, your beneficiary only needs to provide his/her ID
– Processing of Cash Remittance transfers basically takes from 1 hour to 2 workdays
Sincerely,
Team ePayService
Tech maintenance on January 11-12
Dear customers,
Please kindly be informed that the tech maintenance will be carried out in Online.ePayService from 11 pm, January 11 until 02:00 am, January 12 (CET). During the maintenance, access to certain options and services may be temporarily limited.
We apologize for any inconvenience caused.
Best regards,
Team ePayService
Technical maintenance on this weekend
Dear customers,
Please kindly be informed that from Friday, Dec. 14, from 18.00 PM (CET) and to the end of weekend due to technical maintenance the access to some service functions and account sections may be temporary unavailable.
We apologise for any inconvenience caused.
Sincerely yours,
ePayService Team
2018 Year-End Holiday Schedule
Processing of Incoming and Outgoing transfers
• Dec. 24, 25, 26, 31 and Jan. 1 – days-off.
• Dec. 27, 28 and Jan. 2 – working days, incoming transfers will be credited as usual.
Be advised: because of the Christmas holidays, the schedule of work for some banks and the processing of incoming and/or outgoing transfers might be changed.
iCheck
• All checks uploaded using iCheck during Year-End Holidays will be processed starting from Jan. 7.
Yours faithfully,
The ePayService Team
Changes in the conditions for processing checks issued to customers
Dear customers,
Due to the reorganization of our checks processing procedure, starting from September 11 we temporarily suspend processing of bank checks issued in the name of our customers. These changes have also applied to the iCheck service.
We expect the procedure to be completed within the next two weeks. By the moment our checks processing service starts working as normal, new conditions for checks processing will come into effect.
What will change?
We will continue working with bank checks from Google, issued in the name of our customers.
We will completely stop working with bank checks from any other companies, except Google, issued in the name of our customers.
After the procedure is updated, you will be able to continue mailing signed original checks from Google to our branches or uploading them via iCheck as usual.
During these two weeks, the iCheck option will be active for uploading checks. We will start working with these checks after the procedure is completed. You will be additionally informed about that.
Kind regards,
The ePayService Team
Online.Epayservice Update: Templates and Favorite Payments
Dear customers,
Please kindly be informed about the new update:
Templates and Favorite payments are now available in the accounts at online.epayservices.com and ePayService mobile app. Create Template from your payments and use them for regular transfers. Add a Template to your Favorite payments for fast access to this template from main page.
Templates
Save the form of your payment as a Template and use it for future transfers to the same details. Creating Template is available for both: new (Payment Details – Save template) and already sent (Operation history – Payment Details) transfers.
The created templates are available in the form for sending the transfer.
Favorite payments
For quick access to the template, just add it to your Favorite payment templates and fix it directly above the list of available transactions. In the Details of the transfer, in the Save template field, choose where the template will be displayed: at online.epayservices.com or ePayService mobile app.
You can manage Templates and Favorite payments at the Payment templates tab.
Yours faithfully,
The ePayService Team
Technical maintenance on May 3, from 2:30 PM to 3:30 PM (CET)
Dear customers,
Please kindly be informed that on May 3, from 2:30 PM to 3:30 PM (CET) the access to accounts on Online.ePayService will be temporary unavailable.
We apologize for any inconvenience caused.
Sincerely yours,
ePayService Team
