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Online.Epayservice Update: Templates and Favorite Payments

Date: May 17, 2018 • By • Comments 0

Dear customers,

Please kindly be informed about the new update:

Templates and Favorite payments are now available in the accounts at online.epayservices.com and ePayService mobile app. Create Template from your payments and use them for regular transfers. Add a Template to your Favorite payments for fast access to this template from main page.

Templates
Save the form of your payment as a Template and use it for future transfers to the same details. Creating Template is available for both: new (Payment Details – Save template) and already sent (Operation history – Payment Details) transfers.

The created templates are available in the form for sending the transfer.

Favorite payments
For quick access to the template, just add it to your Favorite payment templates and fix it directly above the list of available transactions. In the Details of the transfer, in the Save template field, choose where the template will be displayed: at online.epayservices.com or ePayService mobile app.

You can manage Templates and Favorite payments at the Payment templates tab.

Yours faithfully,

The ePayService Team

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Technical maintenance on May 3, from 2:30 PM to 3:30 PM (CET)

Date: May 3, 2018 • By • Comments Comments Off on Technical maintenance on May 3, from 2:30 PM to 3:30 PM (CET)

Dear customers,

Please kindly be informed that on May 3, from 2:30 PM to 3:30 PM (CET) the access to accounts on Online.ePayService will be temporary unavailable.

We apologize for any inconvenience caused.

Sincerely yours,

ePayService Team

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New terms of new accounts setup and processing of outgoing payments

Date: April 19, 2018 • By • Comments Comments Off on New terms of new accounts setup and processing of outgoing payments

Dear customers,

Please kindly be informed that due to a huge number of new registrations of companies, affiliate programs, their employees, adverts and webmasters, as well as the increased number of payments passing through ePayService, including those related to the bankruptcy of one of the banks that serviced the online business of third-party payment systems, we should have changed the terms of the new accounts setup, as well as the processing time for outgoing payments.

We work at the maximum limits, all week including weekends, but the number of our qualified employees can not increase quickly. We do our best to prevent delays, but we should let you know that, unfortunately, it may happen these days.

We want to thank you for your patience and understanding of the situation. We work for you, we are currently increasing the staff to prevent the delays.

Yours faithfully,
The ePayService Team

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International money transfers processing schedule for holidays

Date: March 26, 2018 • By • Comments Comments Off on International money transfers processing schedule for holidays

Dear customers,

Please kindly be informed that due to the European Easter holidays, processing for the incoming and outgoing international money transfers will be changed.

• March 29 – Shortened workday. Applications will be processed up to 5 PM (CET)

• From March 30 to April 2 – Holidays

• From 3 April – Full workdays, applications will be processed normally.

Yours faithfully,
The ePayService Team

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Changes in the conditions for accepting bank checks

Date: March 23, 2018 • By • Comments Comments Off on Changes in the conditions for accepting bank checks

Dear customers,

Please kindly be informed that since March 26, we temporarily change the conditions for accepting bank checks.

What will change:

1. iCheck will only be available for checks in the amount up to 25,000 USD per check.

2. Checks in the amount from 25,000 USD to 200,000 USD for one check will be accepted only on the original. The check with the assignment signature on it should be sent to one of branches.

3. Check processing service for checks in the amount of 200,000 USD or more for one check will be temporarily unavailable.

Yours faithfully,
The ePayService Team

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Restore of the card load option for ePayService MasterCard® cards in USD

Date: March 5, 2018 • By • Comments Comments Off on Restore of the card load option for ePayService MasterCard® cards in USD

Dear customers,

Please kindly be informed that the card load option for physical ePayService MasterCard® cards in USD has been restored.

Yours faithfully,

the ePayService Team

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The transfers to third-party MasterCard® cards is fully restored

Date: March 1, 2018 • By • Comments Comments Off on The transfers to third-party MasterCard® cards is fully restored

We are glad to inform you that service of outgoing transfers to third-party MasterCard® cards is fully restored.

Yours faithfully,
the ePayService Team

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The transfers to third-party MasterCard® cards service is currently unavailable

Date: February 28, 2018 • By • Comments Comments Off on The transfers to third-party MasterCard® cards service is currently unavailable

Due to technical problems on the side of our service provider, the service of outgoing transfers to third-party MasterCard® cards is currently unavailable.

The timing of the resumption of the service is currently being specified.

We apologise for any inconvenience caused,

Yours faithfully,

the ePayService Team

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New date of restoring the card load option for USD cards

Date: February 27, 2018 • By • Comments Comments Off on New date of restoring the card load option for USD cards

Dear customers,

Please kindly be informed that the date of restoring the card load option for USD card has been postponed from Thursday, March 1 to Monday, March 5.

All other services of the company, as well as operations with funds already loaded on the USD cards, will be made as standard.

We apologize for any inconvenience caused.

Yours faithfully,
the ePayService Team

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Terms of restoration of the card loading option for physical USD cards

Date: February 19, 2018 • By • Comments Comments Off on Terms of restoration of the card loading option for physical USD cards

The loading option for physical ePayService MasterCards® in USD will become available on March 1 from 12 PM (CET).

Due to the current inaccessibility of loading of USD cards, the monthly fee for February will not be debited.

The monthly fee for ePayService MasterCard® cards in EUR for February will be debited according to the fees.

Yours faithfully,

ePayService Team

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