Terms of restoration of the card loading option for physical USD cards

The loading option for physical ePayService MasterCards® in USD will become available on March 1 from 12 PM (CET).

Due to the current inaccessibility of loading of USD cards, the monthly fee for February will not be debited.

The monthly fee for ePayService MasterCard® cards in EUR for February will be debited according to the fees.

Yours faithfully,

ePayService Team

Personal checks cashing is available again. Changes in the work of the service

Please kindly be informed that our services “Check cashing” and “iCheck” for checks issued to the details of individuals and legal entities by US banks are available again.

The process of cashing a check is the same as before: you need to mail the original check to one of our branches, or to upload scanned copies via iCheck.

There were made changes in the fees, funds clearing terms and rules of placing an assignment signature on checks.

Fees for Check cashing

– Checks issued in our company – 2.5%
– Checks issued in your name of in the name of your company – 4.5%

iCheck:
– Fee for the iCheck service is now the same as the fee for processing of checks issued in the name of individual or a legal entity – 4.5%
There is no additional fee for this service anymore.

Funds clearing terms:
– total amount up to 5000.00 USD – within 10 business days
– total amount exceeding 5000.00 USD – within 20 business days
The first day of term is considered the date of actual deposit

Endorsement:
There is no need to place on the check the name of the check holder or an additional assignment signature – according to the new rules, it’s enough to place only your assignment signature on it.
All checks with an endorsement made according to the old rules should be reissued and signed according to the new rules.

Updated information about Check cashing and iCheck services, as well as new instructions, can be found in the “Check cashing” and “iCheck” tabs in your account. Please pay attention to samples of placing an assignment signature.

The service will start working at noon (CET) on Monday, February 12.

Still have questions about processing of checks? Contact us via Live Chat, email or via internal ticket system.

Best regards,

The ePayService Team

The effective date of new conditions for ePayService MasterCard® cards has been postponed

In connection with the peculiarities of the work of the card API, we need more time to conduct the development and testing than we planned earlier. Therefore, we are forced to postpone the effective date of the new terms of service and use of ePayService MasterCard® cards on February 10.

Please kindly be informed about the new conditions for MasterCard cards, which will come into force on February 10:

ePayService MasterCard® USD:

• Currency exchange fee (FX) – 2.40%

• Fee for withdrawal of funds via ATM – 2.40 USD

• Subscription fee – 2.40 USD monthly (or 20 USD yearly – a one-time payment)

• The subscription fee is not debited if for the past month there were no transactions on the card.

ePayService MasterCard® EUR cards:

• Currency exchange fee (FX) – 1.99%

• Fee for withdrawal of funds via ATM – 1.99 EUR

• Subscription fee – 1.99 EUR monthly (or 15 EUR yearly, for the one-time payment)

• The subscription fee is not debited if for the past month there were no transactions on the card.

We apologize for any inconvenience caused.

We understand that cards are very important for you, that why cards must work without any errors, which we are currently working on.

Yours faithfully,

The ePayService Team

Schedule of the card load service for ePayService cards from 02:00 PM, January 26 to 10:00 AM January 29 for Central European Time (CET)

Dear customers,

Please kindly be informed that from 02:00 PM, January 26 to 10 AM, January 29 for Central European Time (CET), due to technical maintenance the card load service for ePayService cards will be unavailable.

All other services of the company, as well as operations with funds already loaded on the cards will be made as normal.

We apologize for any inconvenience caused,

ePayService Support Team

ePayService app is now available for Android

We are happy to announce the beginning of public testing of the ePayService mobile app for Android devices! During the test period, the following services will be available in the app:

Manage the card’s balance
Load/unload funds to/from ePayService cards, or to/from ePayService Virtual cards.

Internal (p2p) translations
Send instant internal transfers to other ePayService users.

History of transactions
View the history of transactions on all your wallets and cards.

Fingerprint authentication
Fast and easy fingerprint authentication for devices with fingerprint scanner.

The new ePayService Android app is available now on Google Play.

Best regards,

The ePayService Team

Schedule of the card load service for ePayService cards from 02:00 PM, January 19 to 10:00 AM January 22 for Central European Time (CET)

Dear customers,

Please kindly be informed that from 02:00 PM, January 19 to 10 AM, January 22 for Central European Time (CET), due to technical maintenance the card load service for ePayService cards will be unavailable.

All other services of the company, as well as operations with funds already loaded on the cards will be made as normal.

We apologize for any inconvenience caused,

ePayService Support Team

Restore of the card load option for ePayService MasterCard® cards in USD

Dear customers,

Please kindly be informed thar the card load option for ePayService MasterCard® cards in USD has been restored.

Please pay attention to the fact that regardless of the card’s type, until February 16, 2018, the daily loading limit for ePayService MasterCard® in USD will be 2,000.00 USD.

Limits of the total amount of funds on USD cards remained unchanged:

For ‘Standard’ cards it is 5,000.00 USD, for ‘Premium’ cards it is 10,000.00 USD.

Temporary restriction means that if necessary, you can load funds, for example, to ePayService MasterCard® Standard USD card within three days: 2,000.00 USD + 2,000.00 USD + 1,000.00 USD. These funds could be stored on the card or could be spent in one day. For example, for withdraw at ATM the total available amount is 5,000.00 USD for one day, which can be divided to smaller amounts, at your choice.

This restriction is temporary and concerns only loads of ePayService MasterCard® cards in USD.

All other services of the company, including daily limits of the card load for ePayService MasterCard® cards in EUR, as well as for ePayService Virtual cards (both EUR and USD), are made as regular.

From February 16, 2018, the load limits for ePayService MasterCard® cards in USD will be restored.

We apologize for any inconvenience caused,

ePayService Support Team

Restore of the Virtual USD Cards load option

Dear customers,

Please kindly be informed that the Virtual USD cards load option has been fully restored.

The option of loading ePayService MasterCard® plastic cards in USD will be available on Monday, January 15.

All other services of the company, as well as operations with funds already loaded on USD cards are made in the standard conditions.

ePayService Support Team

The card load option for ePayService cards in EUR has been restored

Dear customers,

Please kindly be informed that the card load option for ePayService cards in EUR has been restored.

The technical maintenance with the card API is still taking place, the card load option for ePayService cards in USD will be available soon.

All other services of the company, as well as operations with funds already loaded on cards are being performed in the standard mode.

ePayService Support Team

Service announcement

Dear users,

We would like to inform you of the limited access to card load function due to the unexpected maintenance works on card API service caused by critical issues detected during last tests. We expect all services to be resumed within the 24-48 hours.

All other services of the company, as well as card operations for already loaded cards will be conducted as usual.

We apologize for any inconvenience caused.

ePayService Support Team